Privacy Policy

Mobile Service Lab is developed by Hasnain Studio X with a local‑first, privacy‑first design philosophy. Everything it reads from a handset stays on your PC.

Effective date: 7 August 2026  ·  Publisher: Hasnain Butt Akhtar / Hasnain Studio X  ·  Applies to: Mobile Service Lab (Windows App)

1. Overview

Mobile Service Lab is developed by Hasnain Studio X with a local-first, privacy-first design philosophy.

  • We do not collect personal data.
  • We do not transmit any data to external servers.
  • We do not operate servers for our apps.
  • We do not sell, share, or monetize user data.

Every reading the app takes from a connected handset is processed on your own PC and written only to the workspace folder you choose.

2. Data We Do NOT Collect

Mobile Service Lab does not collect, store, or send any of the following:

Personal Identity Data

No name, email, phone number, address, or identifiers.

Usage Data or Analytics

No telemetry, crash analytics, tracking, or advertising SDKs.

Your Connected Devices

No serial numbers, hardware identifiers, app lists, files, messages, photos, or anything else read from a handset you connect.

Sensitive System Data

No passwords, tokens, credentials, browsing history, or system logs from your PC.

Location Data

No GPS, IP-based location, or device location, from your PC or from any handset.

We do not run servers, so nothing can be uploaded even by accident.

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3. Data Stored Locally on Your Device

App Settings

Your chosen theme, accent, workbench options and workspace folder are saved locally on your PC only.

Service Output

Backups, snapshots, reports, logs and pulled files are written to the workspace folder you choose, in a folder per device. Nothing is written anywhere else.

Device Readings

Hardware, software, battery and app readings are held in memory while the app is open and are only written to disk when you ask for a snapshot, a report or an export.

Local Trial or Licence State

Managed entirely by the Microsoft Store. The app reads it locally; we receive nothing.

This data never leaves your device unless you explicitly export or share it yourself.

4. Microsoft Store Licensing

Mobile Service Lab is sold as a paid app with a free trial. All licensing, payments, and transactions are handled exclusively by Microsoft.

  • We do not process payment information.
  • We do not store payment details.
  • We do not receive your Microsoft account information.

5. App Permissions and Connections

Minimum Required Only

The app declares internet access and full trust desktop access. Full trust is required because it runs the bundled device toolchain as a separate local process.

File Access

Only the workspace folder you choose and the individual files you pick. There is no background scanning of your PC.

Connected Handsets

The app only talks to a handset you have physically connected and approved on the handset itself. It cannot reach a device that has not granted it access.

Local Loopback Service

The bundled toolchain runs a background service on your own machine (127.0.0.1) to manage device connections. It is local to your PC and reaches nothing outside it.

Wireless Debugging

If you choose wireless pairing, the app connects to your handset over your own local network. That traffic is between your PC and your handset only, and never reaches us.

Internet Access

Used only for the Microsoft Store licence check, and when you click a link to open our website in your browser.

6. Servicing Other People's Devices

If you use Mobile Service Lab on a handset belonging to someone else, the data you read, back up or export is that person's personal data, and you are responsible for handling it lawfully.

  • Only connect to a device you own or have been authorised to service.
  • Backups and reports you create are stored unencrypted in your workspace folder. Protect that folder and remove the data when the job is finished.
  • We never see, receive, or have any access to any of it.

7. Children's Privacy

Mobile Service Lab is a general-purpose technical utility. It is not directed to children under 13 and does not collect any data from any user.

8. Policy Updates

If this policy changes, we will update the version and effective date. Any changes will remain consistent with our core principle: Your data stays on your device.

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